Woody’s Automotive Group Earns four 2022 DealerRater Awards for Chrysler, Dodge, Ram and Consumer Satisfaction for Outstanding Customer Experience
Woody’s Automotive Group was awarded 2022 Dealer of the Year Award in Missouri and a 2022 Consumer Satisfaction Award by DealerRater, a leading car dealer review and reputation management platform and company of Cars.com Inc. Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service as rated by online reviews.
CHILLICOTHE, Mo. – Feb. 8, 2022 – PRLog — Woody’s Automotive Group was awarded 2022 Dealer of the Year Award in Missouri and a 2022 Consumer Satisfaction Award by DealerRater, a leading car dealer review and reputation management platform and company of Cars.com Inc. Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service as rated by online reviews.
"At Woody's Automotive Group, we take pride in the high level of service along with quality staff and inventory we're able to provide our customers," said Brent Kline, Woody's Automotive Group Owner and President. "This award speaks to our team's passion for customer service. We are honored to have been recognized by the DealerRater program once again."
“DealerRater experienced record consumer review volume in 2021 – more than 1.1 million. This is a strong testament to the ability of dealers and their teams to adapt quickly to new shopping expectations. They’ve stepped up in a big way to meet consumer needs with outstanding service, and Woody’s Automotive Group stood out among its peers,” said DealerRater General Manager Jamie Oldershaw. “It is imperative, not just during challenging times, but also when our industry returns to normal to deliver above and beyond customer experiences to car shoppers and Woody’s Automotive Group provided superior customer service in 2021.”
Top-reviewed Woody’s Automotive Group engages in digital-first services.
Home delivery and virtual appointments were powerful drivers of positive reviews. Woody’s offered these services and scored on average a 97% positive review rate, nearly 5 percentage points higher than dealers without.
“We are very thankful to all our customers for sharing their customer reviews and voting us Dealer of the Year since 2017,” said Sonja Griesbach, Woody's Automotive Group Internet Manager. “We’re excited that our WowFastPass Service is resonating with consumers and allowing them the peace of mind to complete most of the car buying process online.” Learn more about Woody's Automotive Group online buying process at www.wowfastpass.com
Consumer Satisfaction Award Methodology
Consumer Satisfaction Awards are given to the top 10% of U.S. car dealers as well as independent and Canadian dealerships that earn at least 25 reviews and maintain a minimum average review rating of 4.0 out of 5.0 during the 2021 calendar year.
ABOUT WOODY’S AUTOMOTIVE GROUP
Woody’s Automotive Group in Chillicothe, Missouri is proud to be an automotive leader in the Midwest. Since opening their doors in 1989 Woody’s Automotive Group has kept a firm commitment to their customers. They offer a wide selection of vehicles (nearly 1,000) and hope to make the car buying process as quick and hassle free as possible.
They stock nearly every make and sell new Chrysler, Dodge, Jeep and Ram vehicles as well as RV’s, Travel Trailers and more! One Price dealership with no gimmicks and the same price on the car, the internet and in their advertising. They believe you shouldn’t have to argue to get a fair price, which is why all their prices are “no-haggle.”
