Woody’s Automotive Group Earns three 2023 DealerRater Awards for Chrysler, Dodge and Consumer Satisfaction for Superior Customer Experience
Woody’s Automotive Group was awarded 2023 Dealer of the Year Award in Missouri and a 2023 Consumer Satisfaction Award by DealerRater, a leading car dealer review and reputation management platform and company of Cars.com Inc. Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service as rated by online reviews.
CHILLICOTHE, Mo. – March 8, 2023 — Woody’s Automotive Group was awarded 2023 Dealer of the Year Award in Missouri and a 2023 Consumer Satisfaction Award by DealerRater, a leading car dealer review and reputation management platform and company of Cars.com Inc. Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service as rated by online reviews.
"At Woody's Automotive Group, we take pride in the high level of service along with quality staff and inventory we're able to provide our customers," said Brent Kline, Woody's Automotive Group Owner and President. "This award speaks to our team's passion for customer service. We are honored to have been recognized by the DealerRater program once again."
“DealerRater.com, which collected more than 1.1 million customer reviews in 2022, provides a dealership with real-time feedback on their customers’ experiences. The dealers and their teams that excel are ones who adapt quickly to evolving shopping expectations and step up to meet consumer needs with outstanding service. This past year, Woody’s Automotive Group stood out among its peers for providing a top-notch experience,” said DealerRater General Manager Jamie Oldershaw. “Car shoppers’ interactions with dealerships begin and end online, which is why it is imperative for dealers to think about how they provide exceptional service at every stage of the car shopping journey. The most successful dealers like Woody’s Automotive Group understand the value of a quality virtual showroom that carries over into the in-store experience and then concludes with the shopper sharing their feedback with others through an online review. This approach is what differentiates our award-winners from their competition.”
“We are very thankful to all our customers for sharing their customer reviews and voting us Dealer of the Year since 2017,” said Sonja Griesbach, Woody's Automotive Group Internet Manager. “We’re excited that our WowFastPass Service is resonating with consumers and allowing them the peace of mind to complete most of the car buying process online.” Learn more about Woody's Automotive Group online buying process at www.wowfastpass.com
DealerRater Dealer of the Year Award Methodology
The DealerRater Dealer of the Year Awards are presented annually to the top U.S. and Canadian car dealers with 25 or more reviews based on categories such as customer service, quality of work, friendliness, pricing and overall experience, key drivers of repeat and referral business. The scoring algorithm considers the dealership’s average DealerRater star rating as well as the total number of reviews written about the dealership during the 2022 calendar year.
ABOUT WOODY’S AUTOMOTIVE GROUP
Woody’s Automotive Group in Chillicothe, Missouri is proud to be an automotive leader in the Midwest. Since opening their doors in 1989 Woody’s Automotive Group has kept a firm commitment to their customers. They offer a wide selection of vehicles (nearly 1,000) and hope to make the car buying process as quick and hassle free as possible.
They stock nearly every make and sell new Chrysler, Dodge, Jeep and Ram vehicles as well as RV’s, Travel Trailers and more! One Price dealership with no gimmicks and the same price on the car, the internet and in their advertising. They believe you shouldn’t have to argue to get a fair price, which is why all their prices are “no-haggle.”